Frequently Asked Questions
- What time is check in and check out?
Check in: 14h00 / check out 12h00
- Can I leave the room late?
Depending on availability and daily arrivals. Please request on arrival.
- Can I choose the type of bed in my room?
(Large bed – two beds)
Yes, please request it when you make the reservation, or according to the availability on the day of arrival.
- Do the rooms have a balcony or terrace?
Can I reserve one?
Some have a balcony but it is not possible to book them in advance because there are only a few.
- Are there non-smoking rooms? Yes.
- How many storeys does the building have?
Is there a lift?
6 floors, there is a lift up to the 5th floor.
- Is there air conditioning in the rooms?
There is air conditioning in all rooms except in the 7 single rooms. It works during spring and summer.
- Is your hotel adapted for the handicapped?
Yes, we have 1 room and common areas are also adapted.
- Can you keep my luggage when I leave the room? Yes.
- Is there a safe place to park my car?
How much does it cost?
Public Parking at 100 m from the hotel, 26€/24 hours.
- Does the hotel have an Internet or e-mail terminal for guests? Yes.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, WIFI (free)
- Do you have a quiet, romantic room?
How can I reserve it?
We have quiet rooms, facing the courtyard. To book them, please request it when you make your reservation.
- What languages are spoken in Reception?
French, English, Italian and Spanish.
- Where may I rent a car?
Hertz, located in Le Carroussel du Louvre.
- How far away is the Eiffel Tower?
15 minutes by bus (nº72)
- We are coming with 1 (or more) child, can we add an extra bed in a double room? What are the other options?
We cannot add an extra bed in a double room, but we can offer a triple room (1 double bed + 1 single bed)
- What is the nearest metro station and how long does it take to join it?
Metro Palais Royal-Musée du Louvre,
2 minutes by feet
- How much does a taxi from the airport cost?
Orly: 30-35 € // CDG: 45-50 €
- How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep carefully these codes you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure.